Privacy Notice

PRIVACY NOTICE

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and Guidelines (hereinafter "Law"), and in compliance with the obligation to protect the personal data of its customers, Metamedia Cloud Services (hereinafter "Metamedia") with address to hear and receive notifications located in Centro Comercial Espacio Esmeralda Vía Dr Jorge Jiménez Cantú Chiluca and Club de Golf Chiluca, Bosque Esmeralda Cd López Mateos, Méx, putting at your disposal our Customer Service with telephone number +52 (55) 1804 2573, inform you that this Privacy Notice, which will seek together with the security measures established by (Metamedia), that the treatment of your Personal Data is legitimate, controlled and informed, in order to ensure your privacy, confidentiality, integrity and right to informational self-determination.

"Metamedia" will protect the personal information provided by its customers, even sensitive, collected on the occasion of the business relationship that is held, is held or has been concluded and is responsible for its treatment when it is generated through the site www.metamedia.cloud (hereinafter "THE SITE"), print media, social networks and / or telephone, as well as any other means to collect information.

I. DEFINITIONS

For the purposes of this Privacy Notice (hereinafter the "Notice"), the following definitions shall apply:

- Personal Data: Any information concerning an identified or identifiable natural person or a legal entity's attorney-in-fact.

- Sensitive Personal Data: Those Personal Data that affect the most intimate sphere of its owner, or whose improper use may give rise to discrimination or entail a serious risk for the owner. In particular, those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union membership, political opinions, sexual preference are considered sensitive.

- Personal Patrimonial or Financial Data: Information of the holder regarding his/her assets, rights, charges or obligations susceptible of economic valuation, for example: movable and immovable property; tax information; credit history; income and expenses; bank accounts; insurance; afores; bonds, credit card number, security number, among others.

- ARCO Rights: The holder or, if applicable, his legal representative, may exercise the following rights:

- Access: Access your Personal Data in our possession and know the details of the processing of the same.

- Rectification: Rectify or modify them if they are inaccurate or incomplete.

- Cancellation: Personal Data will be deleted from our records or databases when the holder considers that they are not being used in accordance with the principles, duties and obligations under the Law, as well as when they are being used for non-consensual purposes and/or the contractual or service relationship has ended.

- Opposition: Oppose the processing of the same for specific purposes.

- Processing: The collection, use, disclosure or storage of your Personal Data, by any means. The use includes any action of access, handling, use, use, transfer or disposal of your Personal Data.

- Transfer: Any communication of data to a person other than the data controller or data processor.

II. PERSONAL DATA AND ITS PURPOSE

Metamedia may request and / or collect Personal Data from users or customers to offer products and services without sharing your information with third party advertisers ("Treatment"). Metamedia and / or any third party who becomes involved in any phase of the Processing of Personal Data arising from the legal relationship, will maintain confidentiality with respect to them when they have such character, under the applicable laws in the United Mexican States (Mexico).

Such services or products may consist of the contracting of various types of insurance and the contracting of financial services through financial intermediaries.

Metamedia will collect the personal data necessary, mainly for the proper conduct of operations and provision of services, as well as for the conclusion of other acts that may be performed in accordance with the law and its bylaws. Such personal data may have been or may be obtained from you, either personally or directly by any electronic, optical, sonorous, visual or any other technology. We may also obtain personal data about you from third parties and other sources permitted by law, such as credit information companies.

The purpose of the Personal Data provided by users is (i) to contract various insurance policies; (ii) to generate databases that Metamedia will use to update, manage and maintain the user's or client's history, (iii) as well as to contract financial services with intermediaries when requested by the client.

The Personal Data collected from the Data Subject are: full name, marital status, gender, date of birth, country of birth, nationality (specifying if you have more than one nationality, citizenship or if you are responsible for the payment of taxes in another country), CURP, RFC, serial number of the digital certificate of the FIEL, occupation, profession, activity or business, home, office and cell phone; address, tax address, email and signature. In the same way, the following Sensitive Personal and Patrimonial Data will be collected: medical information (among which are included: suffered or current illnesses; suffering from any chronic degenerative disease, alcoholism, HIV or AIDS, smoking, drug addiction; practice of any extreme sport or activity that contains a significant inherent risk and any other risk that we do not mention), monthly income level, origin of resources, bank account(s), CLABE (Standardized Bank Code), debit card number, account statements, investments, electricity, telephone, water, other household expenses and services, personal expenses, family expenses, education and education expenses, recreation and entertainment expenses, vacations, vehicle expenses, health expenses, insurance, savings expenses, emergency funds, education funds, savings funds, retirement investments, payment of debts. Additionally, physical or electronic documentation is requested to verify the veracity of this data and thus comply with the provisions of identification and knowledge of the client for the prevention and detection of operations with resources of illicit origin; as well as to prevent and detect acts, omissions or operations that may favor, provide aid, assistance or cooperation of any kind for terrorism or international terrorism.

Likewise, through this Privacy Notice, Metamedia declares that it obtains and uses the Personal Data of the Data Subject, including Sensitive Personal Data and Patrimonial or Financial Data, with the following treatment purposes:

- Commercial purposes, in order to inform you about Metamedia's commercial information, among which stands out the one related to financial products, insurance or bonds, promotional information, new product information, any other promotional or issue related to the products or services we offer. All the necessary information to carry out procedures before diverse entities with which Metamedia has a commercial relationship, is requested and delivered to them, therefore, they must comply with the privacy guidelines required by law.

- Validate and confirm the identity and assets situation of the holder and/or client.

- Manage the financial services and products you request or contract through Metamedia.

- Manage operational processes of the product purchased by the owner and/or customer.

- Manage claim payments to the policyholder or beneficiary.

- Insurability Studies and Analysis.

- Determine the investment profile of the holder and/or client.

- Provide service and attention to the owner and/or customer.

- Generation of Statements of Accounts and certificates.

- Send notifications to the client, via e-mail and cell phone (SMS), about operations and transactions performed with Metamedia.

Metamedia may also use the Personal Data of the holder for the following secondary purposes:

- Know and understand customer needs.

- Customer satisfaction studies.

- Notifications via email or cell phone (SMS) about events, campaigns, news, advertising, giveaways and contests.

- Offer them new products by performing sales management to customers and prospective customers.

The customer can express the refusal for the processing of their Personal Data in relation to secondary purposes by sending an email to the address contained in the contact details. The refusal to use your Personal Data for secondary purposes may not be grounds for denial of services and products you request or contract with Metamedia.

III. CONSENT

The entry and/or registration through the Site and/or by Other Means and the signature of this document, implies the full and unreserved consent of the users or customers for the Processing of their Personal Data in accordance with this Privacy Notice.

The owner gives his consent to Metamedia to treat his Personal Data including Sensitive Personal Data, Financial or Patrimonial; and perform transfer of the same, according to the terms set forth in this Privacy Notice.

From the act of acceptance of this Notice, the owner(s) of the Personal Data represented by the Insured(s) expressly authorize(s) the physicians who have attended or examined him/her, the hospitals, clinics, sanatoriums, laboratories and/or health establishments, to which he/she has attended for treatment and/or diagnosis of any illness, accident, or injury and/or the judicial or administrative authorities who have had knowledge of his/her case, to provide the Company, even when there is no judicial or administrative order, with all the information referring to personal pathological antecedents, clinical history, medical indications, results of laboratory and cabinet studies and any information contained in the clinical file of the Insured(s), which may be required at any time the Company deems it appropriate, including after the death of the Insured(s).

With this authorization, the Insured(s) relieve(s) of any liability arising from medical confidentiality to the persons responsible for providing the required information. Also the Holder and the Insured(s) authorize the insurance companies to which they have previously requested the conclusion of any contract or application for insurance to provide Metamedia directly or through the appropriate regulatory bodies, the information of their knowledge and that in turn Metamedia provide to any other company in the insurance industry directly or through the relevant regulatory bodies, the information required and arising from this Insurance Contract and others that are known to them, directly or through databases established for such purposes, in full, abbreviated or encrypted form.

Metamedia may disclose, disclose and / or transfer within and outside the country the Personal Data provided by users to a third party, including without limitation, its affiliates, subsidiaries and / or related companies, as well as suppliers, contractors and / or business partners for commercial purposes and contracting insurance, bonds, credit and any financial service, such as providing statistical data, promotions or information that Metamedia deems appropriate. The holder of the Personal Data provided through the Site and / or by Other Means, accepts its transfer under the terms described in this Notice.

Metamedia does not sell, rent or otherwise disclose your personal data to third parties, with the following exceptions:

Your personal data may be shared with other companies or authorized third parties that process personal data for the purposes described in this PRIVACY NOTICE. This could include instances such as billing through a supplier, delivery of important documents or information, provision of services including customer services, customer data management and analysis, credit checking, market research and marketing management. Such third parties are not permitted to use your personal data for other purposes and are required to act in accordance with the provisions of this PRIVACY NOTICE and are obliged to implement appropriate security measures to protect your data.

Data collection may be using resources and servers located in various countries around the world. Therefore, personal data may be transferred across international borders outside the country where it was collected. This includes countries that do not have specific data protection laws. In such cases, we have taken the necessary steps to ensure that there is a legal basis for such transfer and that adequate protection is in place for your personal data as required by applicable law.

Metamedia may be required by law to disclose personal data to certain authorities or third parties. It may also disclose and process personal data in accordance with applicable law to defend their legitimate interests.

IV. REVOCATION OF CONSENT

You may revoke your consent to the processing of your Personal Data. However, it is important to note that not in all cases we will be able to fulfill your request or terminate the use immediately, since by legal provisions and/or contractual obligations arising from the established legal relationship we need to continue processing your Personal Data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we will not be able to continue providing the service you requested, or the conclusion of your relationship with us.

You may also request the partial revocation of the processing of your Personal Data on secondary purposes, which will result in Metamedia stop processing certain data, such as for marketing, advertising or commercial studies. With this form of partial revocation, the purposes of the treatment that Metamedia, in accordance with this Notice, can carry out and with which the owner agrees to have given their consent are kept safe.

In order to exercise the revocation of consent, the holder by himself or through a duly accredited legal representative, must submit to the address of the contact data, a letter requesting the revocation of consent, which must be signed and accompanied by the following documents:

- Copy of valid official identification of the holder.

- In cases where the revocation is made through the legal representative of the holder, in addition to the accreditation of the identity of both, the corresponding power of attorney or signed power of attorney must be submitted.

The response to such request, regarding whether or not the revocation is appropriate, will be delivered in writing or by email within a period not exceeding 20 business days from the date it was received, upon proof of the identity of the applicant, or if applicable, of the personality of his legal representative. If the request for revocation of consent is granted, the time to execute this right is 15 business days after having responded to the request.

(Metamedia) may extend the aforementioned deadlines only once for an equal period, when the case so warrants, with prior notice to the holder.

For any questions about the procedure to revoke consent, please contact the area of info@metamedia.mx.

V. MEANS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION

The holder of the Personal Data may request at any time that we limit the use or disclosure of the same with respect to secondary purposes that are not necessary, nor affect the legal relationship with Metamedia by the following means:

- The holder of the Personal Data may exercise the right of opposition to be registered in our internal exclusion list by specifying the data whose use or disclosure is restricted to us at the telephone numbers and e-mail address mentioned in the contact details.

- Manifesting the refusal referred to in section "II. PERSONAL DATA AND PURPOSES" of the Notice.

- If you wish to stop receiving advertising or promotions of our financial products and services, you can send an e-mail with the subject "STOP RECEIVING INFORMATION" to info@metamedia.mx.

VI. ARCO RIGHTS

In order to exercise the ARCO Rights, the holder, by himself or through a duly accredited legal representative, must formally submit a request to the address of the contact data. Such request must contain the information and be accompanied by the following documents:

- The name of the owner and address or other means of communicating the response to your request;

- Documents proving the identity or, as the case may be, the legal representation of the holder (Copy of official identification, power of attorney or power of attorney);

- The clear and precise description of the Personal Data with respect to which the exercise of any of the aforementioned rights is sought, and

- Any other element or document that facilitates the location of the Personal Data.

The response to such request, will be delivered in writing or by e-mail through the area info@metamedia.mx within a period not exceeding 20 working days from the date it was received, upon proof of identity of the applicant, or if applicable, the personality of his legal representative. If the ARCO Rights request is successful, the time to execute this right is 15 business days after the request has been answered.

Metamedia may extend the aforementioned deadlines only once for an equal period (20 working days), when the case warrants it, with prior notice to the holder.

For any questions about the procedure to revoke consent, please contact the area of info@metamedia.mx.

VII. SOCIAL NETWORKS

Social networks (such as Facebook® and Twitter®, among others) are a platform for communication and interconnection between digital platforms of different users, are outside Metamedia and, therefore, are not under its responsibility.

The information you provide within social networks in which Metamedia participates as a user, does not constitute and is not part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the company providing that platform and who publishes it.

VIII. MODIFICATIONS TO THE PRIVACY NOTICE

Metamedia reserves the right to modify or update this Privacy Notice at any time to address legislative reforms, internal policies or new requirements for the provision or offering of our services or products. It will always keep it at your disposal through this channel for consultation, the changes will be notified on the website https//:www.metamedia.cloud , via email, cell phone (SMS), or any means defined by law.

Contact details: These are the details of info@metamedia.mx, which is the area designated by Metamedia to process requests from the holder, make comments and clarify any questions regarding the Personal Data or the exercise of any right described in this Notice; via email contacto@metamedia.mx, or via telephone at +52(55) 1804 2573 Monday through Friday from 9:00 am to 2:00 pm, and for the delivery of documents at Centro Comercial Espacio Esmeralda Vía Dr Jorge Jiménez Cantú Chiluca and Club de Golf Chiluca, Bosque Esmeralda Cd López Mateos, México.