The mexican MSMEs are the driving force of our economy: they generate close to 52% of revenues nationals and employ 27 million people (68.4% of the business sector personnel). Most are microenterprises (95% of MSMEs employ 1 to 10 people). Moreover, they are concentrated throughout the country: the five states with the most MSMEs are Estado de México, CDMX, Jalisco, Puebla and Veracruz. The key sectors are commerce (5 out of every 10 MSMEs) and services (4 out of every 10), so micro and small enterprises in the service sector play a crucial role.
In particular, the women entrepreneurs lead a significant portion of these companies. In Mexico there are around 1.6 million of MSMEs owned by women, which is equivalent to 34% of the total. However, these female entrepreneurs face challenges such as access to credit (only 13 out of 100 The main challenges for women-led MSMEs are financing) and the double working day (they tend to employ more women and their teams keep their jobs all year round). Therefore, empowering women service entrepreneurs requires addressing the challenges common to all MSMEs and at the same time eliminating the gender gap in financing and training.
Key challenges for MSMEs in the services sector
Despite their importance, Mexican MSMEs face several obstacles that hinder their growth. First, digitization is still limited62.3% of MSMEs consider it very important to go digital, but only 65.6% have basic knowledge of Internet activities. In fact, only 19 out of every 100 microenterprises have a computer. This technological gap contrasts with the efficiency potential offered by technology. In practice, recent studies show that 6 out of 10 new businesses have already digitized at least one process (invoicing, inventory, administration, etc.), with clear benefits in time savings, resources and productivity increase.
There are also financial inclusion difficulties. Only the 5.7% of Mexican MSMEs accessed a bank loan in 2018, reflecting poor financial information and high upfront requirements. Alarmingly, just 12.4% of MSMEs use online banking (10 points higher than a year ago), which limits digital credit and payment options. In addition, administrative burdens - paperwork and invoicing - are complex: 70% of MSMEs face obstacles when starting operations. Finally, the business life expectancy is low: 52 out of every 100 MSMEs close in the first two years, which calls for solutions to improve their managerial and technological capabilities.
In summary, service MSMEs need to digitalizing your processes, organizing your finances and simplifying your administrative management to survive and grow. This is where CONTPAQi Commercial ProThe ERP is designed precisely to meet these comprehensive challenges and enhance the competitiveness of micro, small and medium-sized companies.
Why go digital? Advantages for your business
The Federal Telecommunications Institute (IFT) points out that MSMEs perceive digitalization as a way to "simplify processes and allows them to increase their competitiveness.". By adopting technology, service companies improve access to key information (customers, sales, payments) and can make faster decisions. For example, a CONTPAQi study reveals that 62% of emerging companies have already digitized at least one business process (administration, inventory, invoicing, accounting). This translates into tangible benefits: MSMEs report 60% plus time optimization, 50% better resource utilization and a 49% performance enhancementin addition to greater control of the business (40%) and productivity (37%).
Women-led MSMEs, in particular, have shown digital creativity: the so-called "Nenis" (new entrepreneurs with Internet businesses) use social networks and online platforms to sell. 52% of them make online sales at least once a week. However, these entrepreneurs still require more robust tools to consolidate inventories and orders. Here, technology opens up enormous opportunities: for example, digitalization allows them to expand into new markets and level the playing field with larger companies. According to the Ministry of Economy, to strengthen MSMEs with digital systems increase your sales and customersgenerating "competitive advantages" and promoting their insertion in international value chains.
How CONTPAQi Commercial Pro solves these challenges
CONTPAQi® Commercial Pro is a system for Comprehensive commercial ERP designed for Mexican MSMEs in the service industry. Integrates all key processes: sales, electronic invoicing, purchasing, inventories, accounts receivable and payable, etc.. By centralizing these processes in a single platform, your company is better organized (management by roles and departments) and eliminates duplication of tasks. Some concrete advantages are:
- Process optimizationAutomates data capture and transactions. For example, it allows importing and converting electronic invoices (CFDI) into system documentseliminating manual capture, reducing human error and saving man-hours.
- Tax compliance and accounting controlGenerate CFDI instantly, complying with SAT regulations (including electronic payments and fiscal stimulus schemes). Manage your accounts receivable and payable in one place, which improves cash flow and gives you the ability to greater financial control.
- Inventory and sales managementKeep an accurate control of stock in real time, with configurable reports. You can transfer merchandise between warehouses or mark parts in transit, so your inventories are always correct. In addition, automating the issuance of sales documents streamlines customer service, improves collections and facilitates more effective sales strategies.
- Intelligent reporting and analysisCommercial Pro generates detailed reports on sales, purchases, inventories and collections, helping you make decisions. With clear information, you will know which products are in demand, who are your frequent customers and where you should invest or cut costs.
Overall, CONTPAQi Commercial Pro digitizes all commercial and administrative management of your service company. This simplifies paperwork (less paperwork, automated processes) and professionalizes your operation. As a result, your SME can focus resources on growing and serving customers, instead of struggling with manual accounting or cumbersome paperwork.
Results: increased competitiveness and growth
With CONTPAQi Commercial Pro, you get a more competitive MSMEs. By optimizing your operations and giving you immediate control over sales and finances, you will be able to offer better prices, faster delivery times and more personalized customer service. This is in line with market expectations: companies that adopt technology report greater reach (new customers) and can diversify their sales channels.
For example, a bakery or service consultancy that begins to bill electronically and control inventory with CONTPAQi will have more reliable delivery times and you can accurately calculate your costs. A training school using CONTPAQi reports will be able to identify its most profitable courses and focus its efforts on them. In all cases, clear accounting information facilitates access to credit or investment capital, as banks value orderly accounting.
Call to action: If you are enterprising woman or you run a small service company, now is the time to take the digital leap. With CONTPAQi Commercial Pro you will be able to transform your commercial management. today.
- Discover how to digitize your sales and inventory with our demos.
- See how to streamline electronic invoices and accounts receivable automatically.
- Take advantage of the technology push to grow in new markets.
Don't let your challenges fall by the wayside. Contact us at and join the Mexican MSMEs that are already boosting their business with CONTPAQi Comercial Pro. Grow your service company with national technology!
