Since its inception in 1984, CONTPAQi has been a pioneer in accounting and administrative software in Mexico. That first generation of founders-José Luis de Alba "Joeda," Bertha Alicia Limón and René Torres Fragoso-developed a revolutionary algorithm to search through millions of accounts on magnetic disks, streamlining a process that was previously manual.
This is how Computación en Acción (today CONTPAQi) was born with "the firm idea of helping the accountant to avoid terrible month-end closings".
As René Torres recalls, "our main driver at the time was to break the paradigm of batch accounting."a purpose that turned a dream of young entrepreneurs into a company dedicated to making life easier for accountants, entrepreneurs and SMEs throughout the country.
Since that technological beginning, CONTPAQi has not stopped evolving. Its portfolio has grown to cover the entire accounting and administrative cycle: from the first desktop accounting system (AdminPAQ) to solutions in payroll, electronic invoicing and tax processes.
With each new release it introduced more robust capabilities, including forays into cloud and emerging technologies. Today it offers more than 15 enterprise solutions-desktop and cloud-backed by giants such as AWS and Azure.
This constant commitment to innovation is reflected in the fact that they allocate around 15% of their annual budget to technological development. In the words of René Torres: "It all started with a dream... we knew that effort and teamwork were key and we understood that technological vision was crucial.".
That visionary approach has kept CONTPAQi at the forefront: introducing AI, machine learning, IoT and other trends to provide Mexican companies with state-of-the-art tools.
CONTPAQi's economic and social impact in Mexico has been remarkable. As its mission highlights, from its headquarters in Guadalajara, the company "drives the growth of people and businesses... to generate prosperity in our society".
Today more than 1.2 million businesses in Mexico use its solutions, which demonstrates its massive reach in all types of businesses. In addition, CONTPAQi is the Authorized Certification Provider (PAC) number one in the country: in 2023, it stamped more than 1.44 million contributorsfacilitating the daily electronic invoicing of SMEs and law firms.
According to René Torres, "We are the creators of the software industry in Mexico".with the "largest installed base in the country" in electronic invoicing. This leadership position is especially felt in the digitization of SMEs: during the pandemic, when many companies had to migrate to remote work, CONTPAQi strengthened its cloud services and launched initiatives such as the platform WOPEN (we can change it to Smart Business) to boost e-commerce for small businesses.
In fact, more than 6 thousand business partners and distributors are part of its support community, multiplying the scope of the socio-economic impact.
Throughout four decades, the culture of innovation and service has been key. The company celebrated 40 years consolidating a legacy of "Blue Heart" -color and symbol of the brand-, which represents its human and technological commitment.
This approach has earned multiple awards: since 2010, the company has been recognized 13 consecutive years as one of the world's most successful Best Places to Work in Mexico, in addition to winning awards for gender equity and inclusion.
Rene Torres explains: "Focus on the human...with values such as empathy, service, collaboration and leadership development." has been a fundamental part of its success.
By working in this way, CONTPAQi ensures that it builds long-term relationships with accountants, entrepreneurs and business people who rely on the software to grow their businesses.
Today, CONTPAQi is recognized as the the favorite software of accountants and businessmen in Mexico. With more than 40 years of experience in the market, its solutions support accounting, tax, administrative and human resources processes for companies of all sizes.
It has boosted the productivity of more than 1.3 million companies that understand digitalization as a driver of competitiveness. Thanks to this, its clients -from accounting firms to startups and SMEs- achieve greater market reach, efficiency in sales and cost control, a better customer experience and cutting-edge technological positioning.
As Torres reflects: "In tough times, companies that digitize are more resilient and drive economic activity.".
For CONTPAQi's founders and employees, this journey is a continuous source of inspiration. Looking back on the road they have traveled, René Torres invites them to dream big: "Dreams do come true. As entrepreneurs we have that impetus to dream, to create things.".
That attitude endures in every update of its products: always attentive to new market needs and with values that put people at the center. In short, CONTPAQi's history is the history of Mexican innovation in the service of business..
His legacy and vision continue to motivate entrepreneurs and accountants to rely on his technologies to grow, knowing that behind them are more than 40 years of experience, 1.2 million satisfied clients and a clear mission to drive Mexico's future.
Sources: Official CONTPAQi data and stories contpaqi.another.colideresmexicanos.comcontpaqi.com; interviews with co-founder René Torres cetys.mxreseller.com.mxlideresmexicanos.com; acknowledgments and published figures reseller.com.mxlideresmexicanos.comcontpaqi.com.
